Vykon Customs

FAQ

Find answers about Vykon practitioner applications, products, HTMA testing, shipping, and returns.

Find quick answers to all your key questions, and learn how HTMA can help you and your clients live better.Not seeing what you are looking for? Email our support team.

FAQ

Application & Registration

Products / Ingredients / Allergies

HTMA Testing

Ordering / Shipping / Returns

FAQ

Application & Registration

Who can become a Vykon Wholesale Practitioner?

How do I apply to become a Vykon Wholesale Practitioner?

How long does it take for my account to be approved?

Are there any locations that are restricted from purchasing Vykon Customs?

What if I don't have a certificate?

Are FDN (or other accepted programs) trainees able to set up an account, or do they have to be graduated?

Will I receive training as a new Vykon Customs Practitioner?

Products / Ingredients / Allergies

How long are your products good for?

Can I add my minerals to hot liquids, like coffee or tea?

Can I take my Vykon Custom with medications?

What is the serving size for Vykon Customs?

What ages do you make Vykon Custom products for?

It has taken longer than the duration quoted, is this normal?

Do you offer products other than Custom Formulas?

Are your liquid probiotics vegan?

Where are the products manufactured?

Are your products tested for contaminants?

Are all of the ingredients non GMO or organic?

Do you have procedures for individuals with severe allergies?

Do you have procedures for individuals with food sensitivities?

HTMA Testing

Who do you offer HTMA Tests for?

What is included in the HTMA Test Kit?

Do test kits include instructions for how to collect the hair sample?

Ordering / Shipping / Returns

Do you offer direct shipping to my clients?

How long will my order take to process?

What payment methods do you accept?

How do I check the status of my order?

What shipping services do you use?

Will I need to pay customs or duties on my order?

Do you provide refunds?